chestnut residence
Guest Guide
Welcome to
Chestnut Residence
Thank you for choosing to Stay at U of T.
Please let us know if we can offer any assistance during your time with us.
We hope you have a wonderful stay and enjoy exploring everything Toronto has to offer!
Useful Information
check out
Check out time: 11am
We are pleased to offer complimentary luggage storage, available at our Front Desk.
assistance
Front Desk
7am – 3:45am daily
Tel: 416.977.0707
Security
For out of hours support
Tel: 416.977.0707 ext. 1
emergency contacts
In the event of an emergency, please contact Campus Safety or dial 911.
Campus Safety Communications Centre (24/7)
Non-urgent: 416-978-2323
Urgent: 416-978-2222 or 911
wi-fi
To connect to out wi-fi, please use the login details given to you during check in.
If you have trouble connecting, please speak to our Front Desk.
housekeeping
Housekeeping services are provided for guests with stays of 7 nights or longer.
parking
Enjoy convenient parking in our onsite garage.
Parking fees:
- 1 day: $30
- 2 days: $60
- 7 days: $90
All parking fees are inclusive of taxes.
Parking tickets are available for purchase at the machines in the lobby:
They provide multiple garage entries and exits for the purchased duration. The pass time starts at the moment of the purchase from the machine.
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enjoy a
Complimentary Breakfast
7 – 10:30am daily | Chestnut Dining Commons
Start your day with a delicious buffet style breakfast, served fresh every morning.
Please take your Breakfast Voucher with you and hand it to staff at the Dining Commons entrance, located at the back of our lobby next to the Front Desk.
Our Amenities
urban lounge
Lobby Level
Open 24/7.
You’ll find the entrance to the Urban Lounge next to the elevators.
Our communal lounge space provides a great spot to relax and hang out after a long day of sightseeing!
laundry room
Lower Concourse Level
Open 24/7.
Accessible by the elevators (press “C”) or stairs (located in between Front Desk and the main entrance).
Collect a laundry card from the Front Desk. Funds can be loaded onto the card at the kiosk within the Laundry Room.
Pricing:
Wash: $2.50
Dry: $1.75
the gym
Lower Concourse Level
Open 24/7.
Enjoy a variety of cardio and weights machines.
Extra Conveniences
Water refilling station
Urban Lounge
Bring your refillable bottle and top up with fresh filtered water at our refilling station. Located in the Urban Lounge on our main lobby level.
You can also refill using the tap water in your room, too!
vending machines
Lower Concourse Level and Lobby
Snacks
Available in the Laundry Room on our lower concourse level
First Aid
Available in the lobby
communal fridge/microwave
On your floor
A communal fridge and microwave are available for guest use on each floor.
Local Area Guide
Local Attractions
At Chestnut Residence, you’re right in the heart of the action. Here are a few of our favourite spots you’ll find right on our doorstep.
Nathan phillips square
3 minute walk
A lively public plaza in front of Toronto City Hall, known for the iconic Toronto sign. A great place to snap a few selfies!
art gallery of ontario
9 minute walk
One of the largest art museums in North America, the AGO showcases Canadian, Indigenous, and international art.
eaton centre
5 minute walk
Toronto’s premier shopping destination, featuring a vast array of stores and eateries —perfect for a day of retail therapy.
sankofa square
8 minute walk
Toronto’s lively downtown gathering place, known for its bright billboards, live events, and proximity to top shopping, dining, and entertainment.
Public Transport
With numerous great transport links nearby, you’re just steps away from exploring the city.
Streetcar
The Dundas Street West at Chestnut Street stop, just a 2-minute walk away, is served by the 505 Dundas streetcar.
Subway
St. Patrick subway station is approximately a 4-minute walk away, offering access to Line 1 (Yonge-University), which connects to key locations such as Union Station, Yorkville, and the Financial District.